Shipping policy
Shipping
Where applicable, freight and shipping costs will be calculated at the following rates and added to your shopping cart at checkout.
Australia
Orders from $0 to $119.99
Shipping: $12.00
Orders $119.99 and over
Shipping: Free
Express Post
Flat fee: $25.00
International DHL
Flat fee: $45.00
Free freight is available for orders with a retail value over $119.99. The $119.99 threshold is based on the cost of the goods only. Postage charges do not count toward this amount.
This offer cannot be combined with International or Express Post services.
Free freight and Express Post are available only for deliveries within Australia.
Deliveries of large or bulky orders may incur additional charges. Additional charges may also apply to certain destinations. If this occurs, we will contact you to discuss any increased shipping costs before your order is dispatched.
For international orders, each country has different customs, duty, tax, and import charges. These charges are the responsibility of the recipient. Goods will not be released by the carrier until these charges are paid in full. We recommend checking with your local authorities or using a duty and tax calculator to estimate any applicable fees for your country.
If you have any questions, please contact us at:
customerservice@bonscottofficial.com
Delivery
Bon Scott Official Store delivers products through our website within the Australia and New Zealand region.
For special volume orders, please contact us at:
customerservice@bonscottofficial.com
All parcels are dispatched from Melbourne, Australia.
We aim to dispatch orders within two business days. Shipping times for retail orders are estimated at 5 to 7 working days within Australia and 5 to 10 working days to New Zealand.
Please allow extra time during peak periods, including Father’s Day, Christmas, major sale periods, and other high-volume shipping windows.
Express Post delivery times may vary by destination. Please refer to Australia Post’s current Express Post delivery zones and schedules for the most accurate timing.
If our carrier is unsuccessful in delivering your parcel on more than one occasion, the parcel may be returned to our warehouse. If this occurs, additional freight charges may apply to resend your parcel.
Delivery lead times are estimates only. Bon Scott Official Store is not liable for third-party delays, including carrier delays, weather events, peak freight periods, customs clearance requirements, or other circumstances outside our control. No compensation will be paid if estimated delivery times are exceeded.
Tracking
Goods delivered within Australia will be sent via eParcel.
Goods delivered to New Zealand will be sent via DHL.
For tracking enquiries, please contact us at:
customerservice@bonscottofficial.com
Last updated: June 20, 2026