Shipping policy
Shipping
Shipping costs are calculated and shown at checkout based on your delivery address and chosen shipping method.
Deliveries of large or bulky orders, or to certain destinations, may incur additional charges. If this happens, we’ll contact you before your order is dispatched.
For international orders, each country has its own customs, duty, tax and import charges. These are the responsibility of the recipient, and the carrier won’t release goods until they’re paid in full. We recommend checking with your local authorities or using a duty and tax calculator to estimate any fees.
Questions? Contact us at aus@bonscottofficial.com
Delivery
Bon Scott Official Store delivers within Australia and New Zealand.
Each item is printed and prepared especially for your order, so please allow around 2 weeks to receive your order. During peak periods, including Father’s Day, Christmas and major sales, it may take longer.
For special volume orders, contact us at aus@bonscottofficial.com
If our carrier is unable to deliver your parcel after more than one attempt, it may be returned to us, and additional freight charges may apply to resend it.
Delivery times are estimates only. Bon Scott Official Store is not liable for third-party delays, including carrier delays, weather, peak freight periods, customs clearance or other circumstances outside our control. No compensation is paid if estimated delivery times are exceeded.
Tracking
Orders within Australia are sent via eParcel. Orders to New Zealand are sent via DHL.
For tracking enquiries, contact us at aus@bonscottofficial.com
Fulfilment
Your order is printed and shipped by our trusted third-party fulfilment partner. We normally ship from within Australia, but if a particular item or size is low in stock locally, it may be produced and shipped by one of our international partner facilities instead. This helps your order go out on time and to the same quality standard.
If any part of your order ships from an international facility, it may arrive in a separate parcel and may take a little longer to reach you. Either way, you’ll receive tracking details by email as soon as your order ships.