Privacy policy

1. About this Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Bon Scott Official Store is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, shopping with us, or interacting with Bon Scott Official Store, you agree to this Policy.

2. Who We Are

Bon Scott Official Store operates this website from Australia.

If you have any questions about this Privacy Policy, please contact:

Email: [insert customer service email]

Mail: [insert business mailing address]

3. What Information We Collect

We may collect the following types of personal information:

Name and contact details, including email address, phone number, shipping address, and billing address
Account login details, if you create an account
Payment information, processed securely through our payment partners
Order history and purchase preferences
Marketing preferences and communication history
Information collected automatically through cookies, pixels, and analytics tools, such as your IP address, browser type, pages visited, and time spent on site

We only collect information that is necessary to provide our services, process orders, communicate with you, and improve your shopping experience.

4. How We Collect Information

We collect personal information when you:

Make a purchase or create an account
Sign up for our newsletter or marketing offers
Contact us by email, form, or social media
Participate in promotions, contests, giveaways, or surveys
Browse our website through cookies, analytics tools, pixels, and similar technologies

5. Why We Collect Information

We collect and use your personal information to:

Process, fulfill, and deliver your orders
Communicate with you about your purchase, account, or customer service request
Send marketing updates, product news, and special offers, if you have opted in
Improve our website, products, customer service, and overall shopping experience
Run promotions, contests, giveaways, or surveys
Comply with our legal obligations and resolve disputes

6. How We Use Cookies and Analytics

We use cookies, pixels, and similar tracking technologies to:

Remember your preferences
Measure site traffic and usage
Understand how visitors use our website
Serve relevant advertising through platforms such as Meta and Google
Improve website performance and customer experience

We may use analytics tools such as Google Analytics, Meta Pixel, and Microsoft Clarity to understand how visitors use our site.

These tools may collect information such as device type, browser, pages visited, clicks, scrolling, navigation patterns, and general browsing behavior. This information helps us improve usability, performance, and marketing.

Microsoft Clarity may record anonymized session data, including clicks, scrolling, and navigation patterns. This data may be processed and stored on servers outside Australia. You can learn more about how Microsoft handles this data in the Microsoft Privacy Statement.

You can disable cookies through your browser settings, but some parts of our website may not function properly if cookies are turned off.

7. How We Share Information

We may share personal information with:

Trusted service providers, including payment processors, shipping partners, email platforms, customer service tools, and analytics providers
Marketing and advertising partners, including platforms such as Meta and Google Ads
Technology partners that help us operate and improve the website
Legal or regulatory authorities when required by law

We do not sell or rent personal information to third parties.

Some of our service providers may be located outside Australia, including in the United States or European Union. When this occurs, we take reasonable steps to ensure your information remains protected.

8. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

Online payments are processed using secure, PCI-compliant systems through our payment partners. We do not store full payment card details on our website

9. Access, Correction, and Deletion

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent where applicable
Request deletion of your personal information where legally possible

To exercise these rights, please contact us at:

10. Email Marketing and Opt-Out

If you subscribe to Bon Scott Official Store emails, you can update your marketing preferences or opt out at any time by using the “unsubscribe” link in our messages.

Even if you unsubscribe from marketing emails, we may still send essential transactional or service-related emails, such as order confirmations, shipping updates, account notices, or customer service responses.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

We encourage you to review this page periodically

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact: